Privacy Policy

1. Introduction

Welcome to FairAppeal. We are committed to protecting your privacy and handling your personal information in an open and transparent manner.

This privacy policy explains how we ("we," "us," or "our") will collect, use, and share your personal information. By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect several different types of information for various purposes to provide and improve our service to you:

Personal Information

When you sign up for our services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Property information

Usage Data

We may also collect information on how the website is accessed and used. This Usage Data may include:

  • Internet Protocol address (IP address)
  • Browser type and version
  • Pages of our website that you visit
  • Time and date of your visit
  • Time spent on pages
  • Unique device identifiers
  • Other diagnostic data

3. How We Use Your Information

FairAppeal uses the collected data for various purposes:

  • To provide and maintain our service
  • To notify you about changes to our service
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our website
  • To monitor the usage of our website
  • To detect, prevent, and address technical issues

4. How We Share Your Information

We do not sell or share your personal information with third parties except as described in this Privacy Policy. We may share your personal information in the following circumstances:

Service Providers

We may employ third-party companies and individuals to facilitate our website, to provide the website on our behalf, to perform website-related services, or to assist us in analyzing how our website is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Legal Requirements

FairAppeal may disclose your Personal Information in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of FairAppeal
  • Prevent or investigate possible wrongdoing in connection with the website
  • Protect the personal safety of users of the website or the public
  • Protect against legal liability

5. Data Security

The security of your data is important to us. We implement various security measures to protect your personal information:

  • Industry-standard encryption protocols
  • Secure data transmission methods
  • Regular security audits and updates
  • Restricted access to personal information
  • Secure server infrastructure

6. Your Rights and Choices

You have certain rights and choices regarding your information:

  • Right to decline: You may decline to submit personally identifiable information through the website
  • Account management: You may update or correct your account information and email preferences at any time by logging in to your account
  • Data access: You can request access to the personal information we have about you
  • Data correction: You can request correction of inaccurate personal information
  • Data deletion: You can request deletion of your personal information (subject to legal requirements)

Note: If you decline to provide certain information, FairAppeal may not be able to provide certain services to you.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. When we do, we will:

  • Post the new Privacy Policy on this page
  • Update the "last updated" date at the top of this Privacy Policy
  • Notify you via email (if you have provided your email address)
  • Display a prominent notice on our website prior to changes becoming effective

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.