Question 1

How do I log in to FairAppeal?

Accepted Answer

Visit fairappeal.com and log in using the email address and password you set up during sign-up. If you’ve forgotten your password, use the reset option on the login page.

Question 2

I didn’t receive my onboarding or password reset email. What should I do?

Accepted Answer

Check your spam or junk folder first. If you don’t see it, request a new password reset from the login page. If that doesn’t work, contact us at hello@fairappeal.com.

Question 3

How do I view my appeal after it’s been filed?

Accepted Answer

Log in to your FairAppeal account. Your dashboard shows whether your appeal is pending, filed, has a hearing scheduled, or has been resolved.

Question 4

What does FairAppeal do?

Accepted Answer

FairAppeal helps homeowners lower their property taxes. We handle the entire appeal process on your behalf, from evaluating your property to filing and managing your case.

Question 5

Does FairAppeal review my case before deciding to file?

Accepted Answer

Yes. Our team reviews your property to determine if an appeal has a reasonable chance of success. There is no charge if we decide not to file.

Question 6

What does FairAppeal cost?

Accepted Answer

There are no upfront costs. You only pay if we save you money. Our fee is a percentage of your first year’s tax savings. Any savings beyond the first year are yours to keep. If your appeal isn’t successful, you owe nothing.

Question 7

What is the filing deadline for my property tax appeal?

Accepted Answer

Filing deadlines are set by your local county or assessment jurisdiction, not by FairAppeal. Your specific deadline is shown in your FairAppeal dashboard. Sign up well before the deadline so we have time to prepare your case.

Question 8

Can I appeal if my property was already appealed this assessment cycle?

Accepted Answer

Generally, no. Most jurisdictions only allow one appeal per property per assessment cycle. We’ll let you know during our review if this applies to your property.

Question 9

What happens after FairAppeal files my appeal?

Accepted Answer

After filing, your appeal enters your jurisdiction’s review process. We handle the process on your behalf, present evidence, and notify you of the outcome.

Question 10

How long does the process take?

Accepted Answer

Most cases resolve within a few months, but timelines vary by jurisdiction. You can track your appeal’s progress through your account dashboard.

Question 11

How will I see the savings?

Accepted Answer

After a successful appeal, your assessed value is lowered and your tax bill is adjusted. If taxes are paid through escrow, you’ll typically see a lower monthly mortgage payment. If you pay directly, you may receive a refund or a credit on a future bill.

Question 12

Why was my appeal withdrawn?

Accepted Answer

Occasionally, we determine that it’s in your best interest not to continue with an appeal. You’ll receive an explanation from our team. There is no charge for a withdrawn appeal.

Question 13

Why did FairAppeal decide not to file my appeal?

Accepted Answer

After reviewing your property data, we may determine that an appeal is unlikely to result in savings. If we decline to file, we’ll explain the reason. There is no charge.

Question 14

Do I need an appraisal for my property tax appeal?

Accepted Answer

Not always. FairAppeal builds your case using comparable sales and property data. A recent appraisal can help in some situations, but most successful appeals do not require one.

Question 15

What documents or evidence should I provide?

Accepted Answer

We handle the core evidence using public data and comparable sales. Photos of property condition, contractor estimates, purchase documents, and documentation of issues like flooding can help strengthen your case.

Question 16

What kind of property damage or repairs help my appeal?

Accepted Answer

Significant issues that affect market value, like roof damage, foundation problems, flooding, and major system failures, can strengthen your appeal. Minor cosmetic issues typically do not.

Question 17

What do I need to get started?

Accepted Answer

Just your property address and a few minutes. After you sign up, our team takes it from there.

Question 18

Can my assessment go up if I appeal?

Accepted Answer

It depends on the state. In Texas and New York there is no risk of an increase. In Ohio, Connecticut, New Jersey, and Virginia, an increase is legally possible but uncommon in practice. FairAppeal reviews your property carefully before filing and will not file, or will withdraw, if we identify a meaningful risk.

Question 19

Do I need to provide any documents to get started?

Accepted Answer

Not to get started. After you sign up, our team will let you know if anything from you would help your case. You can upload materials through your account dashboard.

Question 20

How does the FairAppeal referral program work?

Accepted Answer

When you refer a friend or neighbor to FairAppeal, you both save. Once we file an appeal on behalf of the person you referred, you each receive a $30 credit applied to your final bill.

Question 21

How do I refer someone?

Accepted Answer

Share your unique referral link with any homeowner you think could benefit from a property tax appeal. They need to sign up using your link for the credit to count.

Question 22

When does the $30 credit kick in?

Accepted Answer

The credit is applied once we officially file an appeal on behalf of the referred homeowner, not just when they sign up. Both you and the person you referred will see the $30 credit on your final bills.

Question 23

Is there a limit to how many people I can refer?

Accepted Answer

No. Every successful referral earns you another $30 credit. The more neighbors you refer, the more you save.

Question 24

What if I haven't been billed yet when my referral credit comes through?

Accepted Answer

Your credit will be stored on your account and applied to your next bill automatically.

Question 25

Can I combine referral credits?

Accepted Answer

Yes. If you refer multiple homeowners and we file on behalf of each of them, your credits stack. Each one knocks $30 off your final bill.

Question 26

How do I cancel my FairAppeal service?

Accepted Answer

Contact our support team at hello@fairappeal.com or through your account. If your appeal has not yet been filed, we’ll cancel it at no charge.

Question 27

Does FairAppeal auto-renew? How do I opt out?

Accepted Answer

Yes. Your enrollment renews automatically each year so we can continue monitoring your assessments, but you are only ever billed if we file an appeal that results in savings. You can cancel at any time by contacting hello@fairappeal.com.

Frequently Asked Questions

How FairAppeal Works

The Appeal Process

Account & Access

Getting Started

Evidence & Documentation

Referral Program

Cancellation & Billing