Question 1

How do I log in to FairAppeal?

Accepted Answer

Visit fairappeal.com and log in using the email address and password you set up during sign-up. If you’ve forgotten your password, use the reset option on the login page.

Question 2

I didn’t receive my onboarding or password reset email. What should I do?

Accepted Answer

Check your spam or junk folder first. If you don’t see it, request a new password reset from the login page. If that doesn’t work, contact us at hello@fairappeal.com.

Question 3

How do I view my appeal after it’s been filed?

Accepted Answer

Log in to your FairAppeal account. Your dashboard shows whether your appeal is pending, filed, has a hearing scheduled, or has been resolved.

Question 4

How does FairAppeal work?

Accepted Answer

Sign up with your property address, share anything you think is relevant, and FairAppeal owns the process from filing through resolution.

Question 5

What does FairAppeal do?

Accepted Answer

FairAppeal helps homeowners save money on their home finances by lowering property taxes and claiming tax credits, subsidies, and other benefits they are owed.

Question 6

Does FairAppeal review my case before deciding to file?

Accepted Answer

Yes. Our team reviews your property to determine if an appeal has a reasonable chance of success. There is no charge if we decide not to file.

Question 7

What does FairAppeal cost?

Accepted Answer

FairAppeal costs 25% of the savings we produce, with no upfront fee and no charge if we do not save you money.

Question 8

What is the filing deadline for my property tax appeal?

Accepted Answer

Filing deadlines are set by your local county or assessment jurisdiction, not by FairAppeal. Your specific deadline is shown in your FairAppeal dashboard. Sign up well before the deadline so we have time to prepare your case.

Question 9

I already filed a property tax appeal. Can I still use FairAppeal?

Accepted Answer

Usually no for the same cycle. Most jurisdictions allow only one appeal per property per assessment cycle.

Question 10

What happens after FairAppeal files my appeal?

Accepted Answer

After FairAppeal files, your appeal enters your jurisdiction’s review process. We own the process through resolution and notify you of the outcome.

Question 11

Do I need to attend my hearing?

Accepted Answer

No. FairAppeal owns the process for you from filing through resolution.

Question 12

I received a hearing notice from the county. What should I do?

Accepted Answer

No action is required. FairAppeal owns the process for you, and county notices are often sent to the property owner as a matter of course.

Question 13

How long does the process take?

Accepted Answer

Most cases resolve within a few months, but timelines vary by jurisdiction. You can track your appeal’s progress through your account dashboard.

Question 14

How will I see the savings?

Accepted Answer

After a successful property tax appeal, your assessed value is lowered. How that appears on your tax bill depends on your local tax authority.

Question 15

How do I know my tax went down?

Accepted Answer

You know your tax went down when the county issues its decision. A decision letter, a refund, or an escrow adjustment typically arrives first. County and city websites usually follow later. FairAppeal bills only after that confirmed reduction is on record.

Question 16

Why hasn’t the county website updated after my appeal?

Accepted Answer

County and city websites are often the last place a new assessed value appears. A decision letter, refund, or escrow adjustment typically arrives first.

Question 17

Will this year’s property tax reduction apply next year?

Accepted Answer

It depends on your county. In some jurisdictions, a lower assessed value stays in place until the next reappraisal. In others, a new assessment is issued each cycle, and a prior appeal does not automatically carry forward.

Question 18

What if my property tax appeal is unsuccessful?

Accepted Answer

There is no charge if FairAppeal does not win a reduction. Some appeals result in no change to the assessed value, because local authorities make the decision and outcomes vary by year.

Question 19

Does FairAppeal handle appeals after a local denial?

Accepted Answer

FairAppeal handles board-level appeals, such as the Board of Revision or Board of Equalization in your county.

Question 20

Why was my appeal withdrawn?

Accepted Answer

Occasionally, we determine that it’s in your best interest not to continue with an appeal. You’ll receive an explanation from our team. There is no charge for a withdrawn appeal.

Question 21

Why did FairAppeal decide not to file my appeal?

Accepted Answer

After reviewing your property data, we may determine that an appeal is unlikely to result in savings. If we decline to file, we’ll explain the reason. There is no charge.

Question 22

Do I need an appraisal for my property tax appeal?

Accepted Answer

No, not usually. FairAppeal researches your property and builds the appeal from that work. If something from you would help, our team will let you know.

Question 23

What documents or evidence should I provide?

Accepted Answer

You do not need to assemble a case yourself. FairAppeal’s team puts together the strongest appeal possible, researching every available avenue and strategy for your property.

Question 24

What kind of property information can I share with FairAppeal?

Accepted Answer

Share anything you think is relevant. FairAppeal will use what strengthens the case. If we need something specific, we will reach out.

Question 25

What do I need to get started?

Accepted Answer

Sign up on fairappeal.com with your property address. Website signup is required.

Question 26

What happens after I sign up?

Accepted Answer

After you sign up on fairappeal.com, FairAppeal owns the process from filing through resolution. You are contacted only if something is required. You can follow progress in your account. Website signup is required. Enrollment is completed on the website, including when documents arrive by email.

Question 27

Where does FairAppeal operate?

Accepted Answer

FairAppeal files in counties where we are live for that assessment cycle. Enter your address at fairappeal.com to see whether we can take your property this cycle.

Question 28

I missed the property tax appeal deadline. Can I still sign up?

Accepted Answer

Yes. You can still sign up for FairAppeal after this year’s appeal deadline.

Question 29

Can my assessment go up if I appeal?

Accepted Answer

In Texas and New York, your assessed value cannot increase as a result of the appeal. In Ohio, Connecticut, New Jersey, and Virginia, an increase is legally possible but uncommon.

Question 30

Do I need to provide any documents to get started?

Accepted Answer

You do not need to assemble a case yourself. FairAppeal’s team puts together the strongest appeal possible, researching every available avenue and strategy for your property.

Question 31

Does FairAppeal handle rental or commercial property?

Accepted Answer

FairAppeal’s core service is residential, owner-occupied homes. We hope to expand to additional property types, but we cannot guarantee availability in a given cycle.

Question 32

Is FairAppeal the county assessor?

Accepted Answer

No. FairAppeal is a private company that helps homeowners save money on property taxes and other home finances. We are not the city or county assessor.

Question 33

Can I use FairAppeal if my house is in a trust?

Accepted Answer

Yes. A property held in a trust can use FairAppeal like any other home. We use the owner name on the county record, which will show the trust.

Question 34

How does the FairAppeal referral program work?

Accepted Answer

Give $30, Get $30. When you refer a friend or neighbor to FairAppeal, you both save. Once we file an appeal on behalf of the person you referred, you each receive a $30 credit applied to your final bill.

Question 35

How do I refer someone?

Accepted Answer

Share your unique referral link with any homeowner who could benefit from a property tax appeal. They need to sign up using your link so that both of you qualify for the $30 credit.

Question 36

When does the $30 credit kick in?

Accepted Answer

Both $30 credits are applied once we officially file an appeal on behalf of the referred homeowner, not just when they sign up. You and the person you referred each see $30 on your final bill.

Question 37

Is there a limit to how many people I can refer?

Accepted Answer

No. Every successful referral earns you another $30 credit. The more neighbors you refer, the more you save.

Question 38

What if I haven't been billed yet when my referral credit comes through?

Accepted Answer

Your credit will be stored on your account and applied to your next bill automatically.

Question 39

Can I combine referral credits?

Accepted Answer

Yes. If you refer multiple homeowners and we file on behalf of each of them, your credits stack. Each one knocks $30 off your final bill.

Question 40

How do I cancel my FairAppeal service?

Accepted Answer

Email hello@fairappeal.com or use your account, and include your property address. If we have not filed yet, we cancel at no charge.

Question 41

Does FairAppeal auto-renew? How do I opt out?

Accepted Answer

Yes. FairAppeal enrollment renews automatically each year so we can keep monitoring your assessments and other ways to save. You are only billed if we produce savings.

Question 42

When does FairAppeal bill me?

Accepted Answer

FairAppeal bills after a successful reduction is confirmed. The county decision is the official record, and payment is due once that decision is in place. There is no charge if we do not file, withdraw, or produce no savings. A refund or escrow adjustment often appears before the website reflects the new value.

Question 43

Why did I get a FairAppeal invoice?

Accepted Answer

FairAppeal sends an invoice after a confirmed reduction on a property in our records. The fee is 25 percent of the savings produced. There is no charge if we do not file, withdraw, or produce no savings. County websites often still show the old value when the invoice arrives.

Question 44

How do I pay my FairAppeal invoice?

Accepted Answer

Most FairAppeal invoices can be paid using the link in your billing email.

Frequently Asked Questions

How FairAppeal Works

The Appeal Process

Account & Access

Getting Started

Evidence & Documentation

Referral Program

Cancellation & Billing